June 5, 2017
I pretty much grew up at McDonald’s, and spent the vast majority of my adult life, as a senior manager, working with their systems, developing my own, and building high performing teams, capable of delivering consistently excellent results.
It was simply ‘the way we did things’ at Macs.
When I left, and began working with small businesses, I realised that there were a lot of things I had taken for granted.
I am not talking about being able to turn to any one of a large team to get something done, although that was a big miss in the early days!
What I’m talking about are the systems and structure that I had been so used to, which were not only missing, but also not considered to be essential.
Like my dad...