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Effective Team Communication

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Open, friendly, and professional; these are core communication principles that make up an ideal workplace.

These principles guarantee that all employees are fully informed of their duties and responsibilities ensuring that all tasks run smoothly.

Despite the workplace being full of challenges such as unmet deadlines and misunderstandings, effective team communication acts as a lubricant to the office's engine ensuring that all gears and cogs run more efficiently.

Communication strategies such as clarity of duties, two-way feedback, open door policy, amongst others, should be put in place to assist your team to become more productive as you shall see discussed in this post.

Open door policy

Having an open door policy applies both physically and psychologically such as literally leaving your office door open or having an open plan office layout.

This creates an atmosphere of trust where your team feels comfortable to come to you for guidance, assistance and promotes communication on a regular basis.

Employees get the sense that they are part of the same team.

Problem-solving is quicker and new ideas are generated faster because they are discussed and evolved as they arise.

Two-way feedback

There is no ‘I’ in team.

For a team to be more productive sharing of ideas and positive criticism must be nurtured.

Substandard performance in tasks and projects should be met with detailed and constructive feedback whether written or verbal.

Promoting feedback between you and your team and amongst the team itself encourages effective communication.

Clear roles and duties

Clarifying roles and responsibilities to the team ensures every team member knows exactly what is expected of them.

Regularly meeting team members to brainstorm, ask questions and address challenging issues makes sure they know what tasks have been delegated to each one of them and the standards expected of the tasks given.

Team building

Teams that get along well communicate better.

Team building exercises outside the office such as completing obstacle courses, office parties, and board games, aid the team to bond and relate better.

These activities encourage members to understand each other's strengths and weaknesses.

They can, therefore, support each other better in completing tasks.

Give meaning to office breaks

Having team members interact informally during office downtime; during coffee breaks, encourages conversation.

This interaction between team members builds healthy communication and sharing of ideas.

Communication training

Depending on the training course, communication training can be very effective.

Courses range from presentation skills, business writing, and managerial skills amongst others.

These courses may be deemed unnecessary and pricey because results can take weeks or even months to be seen but the benefits overshadow these costs.

Identify individual strengths and utilize them

Every team member has its preference in the different modes of communication.

Some will prefer written forms of communication while others will prefer meeting face-to-face, video chats or phone calls.

Depending on the different team members, the choice of mode of communication lets them feel valued and hence communicate better.

By taking all the above tips into account and implementing them strategically, you can have your team members go above and beyond for the organization.

Employees will find the workplace enjoyable, they will unite and most of all improve communication.

All of this will improve productivity, project quality, and customer satisfaction.

Elliot Kay

Elliot Kay

Certified Coach, Cognitive Behavioural Hypnotherapist and accredited strategist.


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